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The Resource Making conflict work : harnessing the power of disagreement, Peter T. Coleman and Robert Ferguson

Making conflict work : harnessing the power of disagreement, Peter T. Coleman and Robert Ferguson

Label
Making conflict work : harnessing the power of disagreement
Title
Making conflict work
Title remainder
harnessing the power of disagreement
Statement of responsibility
Peter T. Coleman and Robert Ferguson
Creator
Contributor
Subject
Language
eng
Summary
"A practical guide to navigating workplace conflicts by better understanding the power dynamics at play in every interaction Conflicts at work are as inevitable as they are frustrating. In Making Conflict Work, Peter Coleman and Robert Ferguson's leading experts in the field of conflict resolution address the key role of power in workplace tension. Whether you're butting heads with your boss or addressing a direct report's complaint, your relative position of power affects how you approach conflict. Coleman and Ferguson explain how power dynamics function, with step-by-step guidance to determining your standing in a conflict and identifying and applying the strategies that will lead to the best resolution. Drawing on the authors' years of research and consulting experience, the book gives readers effective strategies for negotiating disputes at all levels of an organization. Making Conflict Work includes self-assessment exercises and action plans to guide managers, mediators, consultants, and attorneys through any conflict. This powerful approach can turn workplace tensions into catalysts for creativity, innovation, and meaningful change"--
Cataloging source
DLC
Dewey number
658
Index
no index present
LC call number
HD42
LC item number
.C6424 2014
Literary form
non fiction
Making conflict work : harnessing the power of disagreement, Peter T. Coleman and Robert Ferguson
Label
Making conflict work : harnessing the power of disagreement, Peter T. Coleman and Robert Ferguson
Publication
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Control code
ocn867078135
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Dimensions
22 cm.
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{'DOVER': 'https://librarycatalog.dover.nh.gov/cgi-bin/koha/opac-detail.pl?biblionumber=180861'}
Extent
278 p. :
Isbn
9780544148390
Isbn Type
(hardback)
Lccn
2014011691

Library Locations

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      73 Locust St, Dover, NH, 03820, USA
      43.19289 -70.876331
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