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The Resource Likeable business : why today's consumers demand more and how leaders can deliver, Dave Kerpen, with Theresa Braun and Valerie Pritchard

Likeable business : why today's consumers demand more and how leaders can deliver, Dave Kerpen, with Theresa Braun and Valerie Pritchard

Label
Likeable business : why today's consumers demand more and how leaders can deliver
Title
Likeable business
Title remainder
why today's consumers demand more and how leaders can deliver
Statement of responsibility
Dave Kerpen, with Theresa Braun and Valerie Pritchard
Creator
Subject
Language
eng
Summary
Lays out 11 strategies for organizations of all sizes to spur growth, profits, and overall success. This book helps any leader at a smallor mid-sized company increase profits and spur growth by applying the 11 principles of business likeability, such as: listening, authenticity, transparency, adaptability, simplicity, and gratefulness
Cataloging source
DLC
Dewey number
658.8/12
Illustrations
illustrations
Index
index present
LC call number
HD31
LC item number
.K4585 2013
Literary form
non fiction
Nature of contents
bibliography
Likeable business : why today's consumers demand more and how leaders can deliver, Dave Kerpen, with Theresa Braun and Valerie Pritchard
Label
Likeable business : why today's consumers demand more and how leaders can deliver, Dave Kerpen, with Theresa Braun and Valerie Pritchard
Publication
Related Contributor
Related Location
Related Agents
Related Authorities
Related Subjects
Bibliography note
Includes bibliographical references and index
Contents
Listening: One mouth, two ears, many opportunities -- Storytelling: Tell, don't sell -- Authenticity: Just be yourself -- Transparency: The truth shall set you free -- Team playing: There's no "I" in team (or culture) -- Responsiveness: Taking listening one step further -- Adaptability: Change or perish -- Passion: Love the work you're with -- Surprise and delight: Every mistake is an opportunity -- Simplicity -- Gratefulness: The ROI of "Thank You" -- Conclusion -- Appendix -- Notes -- Index
Control code
ocn793223281
http://library.link/vocab/cover_art
http://contentcafe2.btol.com/ContentCafe/Jacket.aspx?UserID=EBSDVR53400&Password=CC19341&Return=1&Type=M&Value=9780071800471&erroroverride=1
Dimensions
23 cm.
http://library.link/vocab/discovery_link
{'DOVER': 'https://librarycatalog.dover.nh.gov/cgi-bin/koha/opac-detail.pl?biblionumber=75260'}
Extent
xiv, 220 p.
Isbn
9780071800471
Isbn Type
(alk. paper)
Lccn
2012032549
Other physical details
ill.

Library Locations

    • Main LibraryBorrow it
      73 Locust St, Dover, NH, 03820, USA
      43.19289 -70.876331
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